This Policy applies as between you, the user of this website, and The Tuxedo Group Pty Ltd trading as The Shop Front Collection, ABN 22147443365, the owner and provider of this website. This policy applies to our use of any and all data collected by us in relation to your use of the website and any services or systems therein.
As a condition of purchase from us we reserve the right to email you product alerts and special offers that we believe may be of interest to you. We respect your right not to receive these communications and if you advise us at the time of placing your order that you do not wish to receive these special offer and alert emails we will disable that functionality for your account. Each and every one of these communications will contain a clear link to unsubscribe. Once you have unsubscribed we will immediately remove your name from the communication list and will no longer send you these special offers and alerts, unless you choose to re-subscribe at a later date.
1.0 Definitions and Interpretation
In this policy the following terms shall have the following meanings:
- “account” Means collectively the personal information, payment information and credentials used by users to access material and/or any communications system on the website;
- “content” Means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this website;
- “cookie” Means a small text file placed on your computer by www.theshopfrontcollection.com.au when you visit certain parts of this website. This allows us to identify recurring visitors and to analyse their browsing habits within the website. Where e-commerce facilities are provided, cookies may be used to store your shopping cart data. Further details are contained in Clause 10 of this Policy;
- “data” Means collectively all information that you submit to the website. This includes, but is not limited to, account details and information submitted using any of our services or systems;
- “The Shop Front Collection” Means The Tuxedo Group Pty Ltd trading as The Shop Front Collection, ABN 22147443365
- “service” Means collectively any online facilities, tools, services or information that The Shop Front Collection makes available through the website either now or in the future;
- “system” Means any online communications infrastructure that The Shop Front Collection makes available through the website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
- “user”/”users” Means any third party that accesses the website and is not employed by The Shop Front Collection and acting in the course of their employment; and “website” Means the website that you are currently using (www.theshopfrontcollection.com.au) and any sub-domains of this site unless expressly excluded by their own terms and conditions.
2.0 Data Collected
Without limitation, any of the following data may be collected with permission:
2.2 Date of birth;
2.4 Job title;
2.6 Contact information such as email addresses and telephone numbers;
2.7 Demographic information such as postcode, preferences and interests;
2.8 Financial information, such as credit card numbers;
2.9 IP address (automatically collected);
2.10 Web browser type and version (automatically collected);
2.11 Operating system (automatically collected);
2.12 A list of URLs starting with a referring site, and your activity on this site (automatically collected);
2.13 Cookie information (see Clause 10 below);
3.0 Our Use of Data
3.1 Any personal Data you submit will be retained by The Shop Front Collection for as long as you use the services and systems provided on the website. Data that you may submit through any communications system that we may provide may be retained for a longer period;
3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your data will not be disclosed to third parties.
3.3 All personal data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below;
3.4 Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:
3.4.1 Internal record keeping;
3.4.2 Improvement of our products/services;
3.4.3 Transmission by email of promotional materials that may be of interest to you;
3.4.4 Contact for market research purposes which may be done using email, telephone, or mail. Such information may be used to customise or update the website;
4.0 Third Party Websites and Services
The Shop Front Collection may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services may have access to certain personal data provided by users of this website. Any data used by such parties is used only to the extent required by them to perform the services that The Shop Front Collection requests. Any use for other purposes is strictly prohibited. Furthermore, any data that is processed by third parties must be processed within the terms of this policy and in accordance with the Data Protection Act 1998.
5.0 Changes of Business Ownership and Control
5.1 The Shop Front Collection may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this policy, be permitted to use the data for the purposes for which it was supplied by you.
5.2 In the event that any data submitted by users will be transferred in such a manner you will be contacted in advance and informed of the changes. When contacted, you will be given the choice to have your data deleted or withheld from the new owner or controller.
6.0 Controlling Access to your Data
6.1 Wherever you are required to submit data, you will be given options to restrict our use of that data. This may include the following:
6.1.1 Use of data for direct marketing purposes; and
6.1.2 Sharing data with third parties.
7.0 Your Right to Withhold Information
7.1 You may access certain areas of the website without providing any data at all. However, to use all services and systems available on the website you may be required to submit account information or other data.
8.0 Accessing your own Data
8.1 You may access your account at any time to view or amend the data. You may need to modify or update your data if your circumstances change. Additional data as to your marketing preferences may also be stored and you may change this at any time.
8.2 You have the right to ask for a copy of your personal data.
9.1 Data security is of great importance to The Shop Front Collection and to protect your data, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure data collected online.
10.1 The Shop Front Collection may set and access cookies on your computer. Cookies that may be placed on your computer are defined as only those needed to enable you to fully access the systems and services provided by The Shop Front Collection; and those which we may include to capture data relating to your preferences, demographic, location and other such information which enables The Shop Front Collection to provide you its services.
10.2 A cookie is a small file that resides on your computer’s hard drive and often contains an anonymous unique identifier and is accessible only by the website that placed it there, not any other sites.
10.3 You may delete cookies; however, in doing so you may lose any information that enables you to access the website quickly.
10.4 You can choose to enable or disable cookies in your web browser. By default, your browser will accept cookies. For further details please consult the help menu in your browser. Disabling cookies may prevent you from using the full range of services available on the website.
11.0 Changes to this Policy
When purchasing from The Shop Front Collection, card details are transmitted through an application programming interface. Card Details are hosted by Westpac Bank after processing.
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised. Refunds are given at the discretion of The Shop Front Collection.
We deliver products using Australia Post. Postage costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 5 business days. Postage times are estimated at between 7 and 14 business days, depending on your location.